Shipping Policy
At PCPL Book Store, we are committed to delivering your books safely, swiftly, and cost-effectively—whether you’re in India or across the globe. Below is our shipping policy to guide you through our delivery process.
1. Shipping Locations
We currently ship to:
All over India
United States of America (USA)
Selected international locations (Contact us for specific countries)
2. Shipping Timeframes
Order Processing Time: All orders are processed within 1–2 business days after payment confirmation.
Estimated Delivery Times:
India – Metro Cities: 2–4 business days
India – Other Areas: 4–7 business days
USA & International: 7–15 business days (depending on location and customs clearance)
📦 Note: Business days exclude weekends and public holidays.
3. Shipping Charges
Domestic (India): ₹100
Free Shipping: Available on orders above ₹1000
International (USA & Others): Calculated at checkout based on package weight and destination
4. Order Tracking
Once your order is shipped, a tracking number will be shared via email or SMS. You can track your package in real time through our courier partner’s website.
5. Delivery Partners
We partner with the most reliable shipping providers to ensure safe and timely delivery:
🇮🇳 India
Blue Dart
DTDC
Delhivery
India Post
🇺🇸 USA & International
FedEx International
UPS
DHL Express
USPS (for final-mile delivery within the US via partner networks)
6. Shipping Delays
We strive to meet all delivery timelines, but delays may occur due to weather, holidays, customs clearance, or carrier issues. In such cases, we will keep you informed and assist you with timely updates.
7. Damaged or Missing Items
If your package arrives damaged or with missing items, please contact us within 48 hours of delivery. Share your order ID and photographs of the package and contents for quick resolution.
8. Cash on Delivery (COD)
COD is currently available only within India & USA and may be subject to PIN code/ ZIP code eligibility and a nominal service charge.
9. Contact Us
For any shipping or delivery-related inquiries, please contact our support team:
PCPL Book Store
📧 Email: info@pcplbook.com
📞 Phone: +1-828-415-4544
📍 Address: PCPL Store, 706, Tays St, EL Paso, Texas 79901, USA